Claudia Imhoff

Claudia Imhoff, PhD,  is a popular writer and speaker in the data warehouse field.  She has coauthored five books in the field and working with Bill Inmon has pioneered the Corporate Information Factor (CIF) architecture.  Her books are known for their clarity and use of helpful examples.  She is president of Intelligent Solutions.


Customer Centric Enterprise

Building the Customer-Centric Enterprise: Data Warehousing Techniques for Supporting Customer Relationship Management

2001, Wiley, Authors: Claudia Imhoff, Lisa Loftis, Jonathan G. Geiger 

If you want to better serve your customers and turn your organization into a customer focused organization, this is an important book. Learn how the Corporate Information Factory (CIF) approach that enables a 360 view of your customers in order to improve your share of the market while raising customer satisfaction.

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Mastering Data Warehouse Design

Mastering Data Warehouse Design

2003, Wiley, Authors: Claudia Imhoff, Nicholas Gaemmo, Jonathan Geiger 

Mastering Data Warehouse Design is an excellent book for mastering the details of data warehouse and data mart. Detailed design patterns show where to
dimensional and relational design techniques to build a high performance
data warehouse.  Difficult problems are addressed and solved including: key management, hierarchies, time based data and transactions. 
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